# Privacy Policy for Service Force App

Last updated: 25 Jul 2025

## Introduction

This Privacy Policy describes how Service Force ("we", "our", or "us") collects, uses, and shares information when you use our mobile application ("App"). We respect your privacy and are committed to protecting your personal data.

## Information We Collect

### Permissions Required

Our app requires the following permissions:

1. **Camera Permission**: We request access to your device's camera to allow you to take photos within the app for documentation purposes. These photos are stored locally on your device and may be uploaded to our servers as part of your work documentation.

2. **Location Permission**: We collect your precise location data to provide location-based services, including mapping functionality and tracking field activities. This helps in optimizing routes and documenting where work was performed.

3. **Internet Access**: Required to communicate with our servers and synchronize data.

4. **Network State**: Used to determine if you're connected to the internet to manage offline functionality.

### How We Use Your Information

We use the information collected for the following purposes:

- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues

## Data Storage and Security

All data collected is stored securely. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

## Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with:

- Service providers who perform services on our behalf
- Business partners with whom we jointly offer products or services
- As required by law, such as to comply with a subpoena or similar legal process

## Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

- The right to access, update or delete your information
- The right to rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent

## Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

## Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[[email protected]](<mailto:[email protected]>)